5.00(18 Ratings)

Business Etiquette Masterclass

Categories Business, Social Q

What I will learn?

  • Impactful Introductions and Hand Shaking.
  • Business dining etiquette.
  • International Business Etiquette.
  • Understanding nonverbal communication such as gestures and body language.
  • Dress code for men and women, depending on the business setting
  • Negotiation techniques around the world
  • Email etiquette
  • Telephone etiquette
  • Dress code for men and women, depending on the business setting
  • Keys for efficient and professional communications
  • When to send thank-you notes and what constitutes a well-written thank-you note

Course Curriculum

Business Etiquette Lessons
Open to see all the lessons

  • Introduction Business Etiquette
    01:43
  • Business Communication
    08:56
  • Introduction
    05:07
  • Body Language
    10:24
  • Business Events
    04:12
  • Business Dinning
    05:33
  • Doing Business in Saudi Arabia Oman Qatar
    12:36
  • Doing business in Ethiopia, Nigeria and Israel
    13:03
  • Handshake
    10:18
  • Telephone Etiquette for Business Call
    11:18
  • Dining Etiquette Around the World
    09:29
  • Email Etiquette
    11:30
  • Negotiation style around the World
    12:12
  • Business Gifts
    05:55
  • Thank-You note
    03:07
  • Business Clothes for Woman
    05:52
  • Business Clothes for Man
    10:36

Student Ratings & Reviews

5.0
Total 18 Ratings
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18 Ratings
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T
Tony
2 years ago
I just graduated high school and I’m going to be starting my first real office job soon. This masterclass taught me a lot of things I didn’t learn in school which I think will give me an advantage in the company.
marina
2 years ago
As a secretary I deal with a lot of stress and this course really helped me understand how to professionally manage my emotions when I’m in high stress situations which has really helped my career. It also helped with the smaller things like answering the phone and dressing more professionally.
KK
Kristijanas Kris
2 years ago
I really enjoyed this class. The topics are relevant and practical, and they really use good examples to explain them well.
DK
Dainius Ka.
2 years ago
I work as a real estate agent and this course has given me the skills to be able to talk to strangers each day and build good professional relationships with them.
IB
Islanda Brau
2 years ago
My boss got this course for a bunch of the new hires at our firm and I’m really glad he did. I’ve learned so much!
GK
Gabriele K.
2 years ago
I love the way this course has shown me all the very small things I can do differently that can make such a big difference at work.
LZ
Lorena Zaidan
2 years ago
Awesome masterclass. I like the structure and its also very easy to follow along at your own pace. I definitely feel much more prepared for speaking publicly now.
BM
Brigita Maria
2 years ago
I was nervous for my first day of work at a big corporate law firm, but this class made me feel right at home. I knew how to act, how to dress, and how to interact with my coworkers to make a great first impression.
KK
Karina Ka
2 years ago
This course had such a great impact on my working life, leading to a promotion within my company. It has taught me how to be more professional and how to communicate my ideas and thoughts effectively. I plan to take further courses with Sandra in the future.
ER
Evelina R
2 years ago
Thanks so much to Sandra for enlightening me on how to navigate through the complex business world from business meetings to dining, job applications to gifting, this course really has it all. I am recommending it to all my colleagues.
MM
Mariam Majay
2 years ago
The course focuses on how to conduct yourself well in the business world and how to walk the line between professionalism and being personal. The small touches and taking an interest really make all the difference – thanks for educating me on becoming a better businessman.
P
Pauliuspp
2 years ago
Sandra’s advice has been invaluable, and I would recommend this course to anyone. Not only is it easily to understand and delivered in a way that is engaging, but it also includes advice that I would have never considered myself.
S
Sasakawapr
2 years ago
My experience in the business world has been mixed – often I have addressed people by the wrong name or have not shaken their hand correctly during business meeting and this has impacted their opinion on me. Taking this course has transformed the way that I approach business deals. Thank you.
Pauliuspp
2 years ago
My experience in the business world has been mixed – often I have addressed people by the wrong name or have not shaken their hand correctly during business meeting and this has impacted their opinion on me. Taking this course has transformed the way that I approach business deals. Thank you.
A
Alexm
2 years ago
Until I took this business course, I did not realise how wrong I was getting it! I was not dressing appropriately for my role and believe that I may have been overlooked in the past because of this. Now I dress for the position that I want to be in and look forward to growing within my company.
P
Patriciawade
2 years ago
This course taught me everything I need to know to look and act the part in the business world – from how to communicate through telephone and emails to how to meet in person. As someone who at times struggles with their social skills, the advice has been invaluable in transforming how I connect with people.
J
Jaylee
2 years ago
While I had always been successful in business, I decided to take Sandra’s business etiquette course to see if I could improve. I was so surprised by the number of useful tips and helpful guidance that I received. The content was delivered in a clear and easy to understand manner, with each section fitting into my busy day.
JC
Juana Christman
2 years ago
Sandra Zemarityte’s course really helped me develop simple, day to day approaches to better my working life. Although the changes that I had to make were small and simple, it has made a huge different to my life allowing me to access further opportunities in my career. Thank you.
$259.00

Requirements

  • A computer, tablet, or smartphone to watch the videos.
  • Willingness to be confident, prepared, and ready to tackle all the social aspects of your professional environment.

Target Audience

  • Everyone who has daily interactions with clients, customers, and associates.

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5 Etiquette Mistakes To Avoid In Business

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