Business Etiquette Masterclass

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About Course

Let’s face it, we’ve all had those embarrassing moments and social faux pas that we wish we could go back and erase! You don’t have to be a rookie to make those big etiquette mistakes that you end up regretting; it can happen to anyone, no matter your rank, job title, profession, or level of experience.
While we can’t help you go back in time and erase your past mistakes, we can help you move ahead with confidence by giving you the essential skills and knowledge you need to be successful in virtually every type of professional situation!

If you want to be more confident in social situations like dinners and parties

If you understand the importance of networking and negotiation skills, but don’t feel comfortable doing so

If you are interested in international business ventures or partnerships but need proven strategies to help you navigate these uncharted territories

If you often feel unsure about how to navigate delicate situations with colleagues and clients

If you feel like you could improve your communication and understanding of gestures and nonverbal cues

If you are uncertain about the cultural norms and values of your foreign business partners

If you are uncomfortable around superiors or those in positions of authority

If you find it difficult to make decisions under pressure

If you want to know exactly how to dress so you make a positive first impression

If you feel uncertain about how to act, speak, or behave at work

If you find it difficult to build and maintain rapport and positive relationships with colleagues and superiors

If you find it stressful to introduce yourself in public, to strangers, or even to people you work with

If you want to be a leader or role model in your company or industry

If you feel like you could be making a bigger impact within your organization

If you want to learn how to conduct yourself like a polished professional, whatever the circumstance, then this masterclass is for you!

We don’t just lecture you about what you should and shouldn’t be doing; instead, we use practical real-life examples that allow you to build on your existing knowledge and experiences. We also place a special emphasis on international business in this course and teach you how to maneuver through confusing, difficult, or unforeseen circumstances with foreign companies and clients. Without an understanding of the customs, values, and cultures around the world, you will be a step behind which is why we teach you all about international business dining, dressing for an international business environment, appropriate behavior in a wide variety of settings, understanding international gestures, nonverbal cues and so much more.

After taking our Business Etiquette Masterclass, you will be able to unlock your own potential and gain valuable insights on how to alter your existing practices to better achieve your professional goals ! Invest in yourself and gain a competitive advantage by standing out in this ever changing and highly globalized business landscape!

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What Will You Learn?

  • Impactful Introductions and Hand Shaking.
  • Business dining etiquette.
  • International Business Etiquette.
  • Understanding nonverbal communication such as gestures and body language.
  • Dress code for men and women, depending on the business setting
  • Negotiation techniques around the world
  • Email etiquette
  • Telephone etiquette
  • Dress code for men and women, depending on the business setting
  • Keys for efficient and professional communications
  • When to send thank-you notes and what constitutes a well-written thank-you note

Course Content

Business Etiquette Lessons
Open to see all the lessons

  • Introduction Business Etiquette
    01:43
  • Business Communication
    08:56
  • Introduction
    05:07
  • Body Language
    10:24
  • Business Events
    04:12
  • Business Dinning
    05:33
  • Doing Business in Saudi Arabia Oman Qatar
    12:36
  • Doing business in Ethiopia, Nigeria and Israel
    13:03
  • Handshake
    10:18
  • Telephone Etiquette for Business Call
    11:18
  • Dining Etiquette Around the World
    09:29
  • Email Etiquette
    11:30
  • Negotiation style around the World
    12:12
  • Business Gifts
    05:55
  • Thank-You note
    03:07
  • Business Clothes for Woman
    05:52
  • Business Clothes for Man
    10:36

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